Shipping

Note from Founder

Beautiful Customer.

Thank you for shopping with Self Bloom Co.

Your support means the world to us.

As an online brand, packaging and shipping our products is our way of getting them to you. And because you deserve to be treated, we want the unboxing experience to be a real moment. But in line with our values, it is important that we deliver your moment with care. With the lowest impact on the environment and our planet possible.

We suspect that as a Self Bloom Co customer, you feel the same way.  So we are delighted to share with you how we have invested in sustainability and taking care of the planet.

It all starts with the incredible local Australian businesses that we work with:

  • NoIssue
  • Heaps Good Packaging
  • Space Print

Each of these conscious businesses are ethical and operate in an environmentally friendly manner. All our packaging is 100% recyclable and compostable. If you want to know more about our packaging, head to our Sustainability page.

We ship with Australia Post and your shipping is 100% carbon neutral.

Self-care for you can still mean care for the planet.

We are oh so passionate about supporting this beautiful place we call home. And are on a mission to deliver the lowest possible impact on the environment in how we do business.

Thank you for getting behind us on this.

Kymberly Louise,

Founder, Self Bloom Co.

Shipping & Delivery

We know paying for shipping is annoying. But as a little business, we just can’t compete with the big multinational brands and cover the cost of shipping at this time. We offer the best price for the products we stock, not hiding in the shipping within the retail price. We hope that you will shop with us because you love what we have to give and you will support this biz of ours.

We ship domestically within Australia and use Australia Post to get your parcels to you.

To our international friends, we currently only offer shipping within Australia. However if you are super keen to purchase from us, we can organise international shipping. Just send us an email at hello@selfbloomco.com and we can organise a customised shipping quote for you.

Orders are shipped within 3 business days.

Standard Shipping: $10. Estimated delivery 5-10 days

Express Shipping: $15. Estimated delivery 2-5 days.

If you need your delivery for a specific date, please reach out to us via hello@selfbloomco.com and we will do our best to help you.

 

Shipping Policy

Your orders will be dispatched and posted within three business days. Once dispatched, shipping time will vary depending on the type of shipping selected.

Standard shipping parcels are sent via Australia Post at a flat rate cost of $10. Standard shipping takes 5 – 10 days.

Express shipping parcels are sent via Australia Post at a flat rate cost of $15. Express shipping takes 2-5 days. 

Once a parcel has been delivered to your nominated address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address.

If you are providing a work address, please always include the level (if a multi storey building) and the name of the company as Australia Post will return to sender if you do not make these details clear.

We can redeliver parcels where the address is incomplete, or has been incorrectly provided, however this will incur a delivery charge of $10 for standard post or $15 for express post. 

Please note that the delivery times specified are approximate and as provided by Australia Post. We cannot guarantee these delivery times.    

You acknowledge and agree that Self Bloom Co is not the provider of delivery/courier services. Self Bloom Co will not be liable for late parcels, missing parcels or damaged goods/ import customs fees.

In the event that an item is lost, stolen or damaged in the course of the delivery services, Self Bloom Co asks that you:

  • Contact Australia Post directly to request a refund or to claim on any insurance options available; and
  • Contact us by sending an email to hello@selfbloomco.com outlining in what way the products were damaged/lost in transit so we can help you retrieve the goods where possible.

    Self Bloom Co is not liable for lost goods. We can simply try to help you work with the shipping provider to help you recover these goods.